hedgehog lab specialises in developing software for the web and mobile devices. We believe that enterprise software doesn't have to be complex and that simple software can be powerful.
What do we stand for?
We have our own unique take on writing software and how business should be run. Our core values define why we take pride in what we do.
Build products people love
We aren't content with building products that are merely useful or good. We want to build the best products that our customers will love and rave about.
We care immensely about the products we build, and we pay attention to every detail from usability to quality of what we deliver. We want to build affordable, usable software that doesn't involve learning
Turn customers into fans
We strive constantly to exceed all expectations. Customer Service isn't just an operational tool to us. We believe exceptional customer service is a competitive advantage and a core part of doing business.
This is why we offer free support with all our products instead of selling you hefty maintenance and support contracts after you have spent your hard-earned cash on our products.
People are our greatest assets
Although our business is building software, we believe that our people are our most valuable intellectual property. We believe that if you create a great working environment for people and empower them with the right tools, great products and service will be natural outcomes.
Size doesn't matter
We believe that hiring more people doesn't necessarily equal better performance or signify growth. We would rather work with 5 exceptional people who have immense talent, than flood our organisation with mediocre people churning out sub-standard products.
History
hedgehog lab was founded in 2007 by Sarat Pediredla and Mark Forster.
After working behind the desk in IT for many years, where developers were constantly delegated to second-grade citizens, Sarat and Mark realised that there is a great opportunity in building a company that was centred around software developers.
Our first product was an outcome of the frustration Sarat faced when tasked with finding an enterprise bug tracking solution in his previous job. Disappointed with the lack of availability of an affordable enterprise product that did not involve talking to 5 different sales agents, installation manuals running into hundreds of pages, and interfaces that were conceived in the Stone Age, Sarat and Mark decided to write a simple bug tracking system that was easy to use, affordable, and lacked bloat. This led to our first product, fixx, which is now used by hundreds of companies all over the world.
Life at hedgehog lab
A glimpse at what we get up to when we aren't working hard on awesome software.