hedgehoglab

We love receiving feedback and suggestions via our people powered forums, and 99% of the time these cover important points which we resolve as soon as possible in order to maintain high levels of customer service.

It`s a rare thing, but there have been times in the past where suggestions have been made for features that are already present within fixx, similar to the insights I shared in my previous post. In this post I am going to share another of these with you.

A great example is the results of a filter, unless specified, these can return a list of any matching issues spanning over a number of projects. The way they are presented currently, shows various issue attributes such as its ID, Priority, status, Type, Title and who it`s Assigned to.

One suggestion was to add more columns to the filtered list of results which would present more meta-data to the current user, such as the Project it falls under, when the issue was created and when it`s due to be completed by.

This is a very valid point, and we took this into consideration whilst designing fixx, and we came to the conclusion that the information which is currently onscreen is the most important and fitted the workflows we created during the design phase.

To make sure people don`t go without, we also implemented a hover activated Quick Information box over each Issue ID which displays the remaining issue attributes as can be seen in the screenshot below. To show the Quick Information box, all you need to do is hover your mouse over the issue ID for a couple of seconds.

I`m betting that a lot of you were not aware of this feature at all. There are a few more of these posts on the way, so make sure to watch this space for more great tips.

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