hedgehog lab Bug Tracking, Defect Tracking, and Issue Tracking software for the enterprise.

Overview

Prefer visuals to words? Jump straight to the feature highlights..

Why fixx?

Most bug tracking systems are made for developers and people in the know, resulting in complex, frustrating and monolithic systems.

fixx is a simpler, easier, and painless bug tracking system that is made for collaboration between customers, business people, and technical staff alike.

fixx has a usable and elegant interface to help you get work done.

Email

We know that email is the backbone of your collaboration efforts. fixx integrates with your email system to deliver notifications and help distribute information.

Our email integration goes one better than traditional bug tracking systems, as it is geared towards preventing notification spam and is geared towards human interaction, leaving you in control.

Reporting

Reporting in fixx is geared towards getting you the right amount of information when you need it.

A simple dashboard delivers real-time and relevant information, providing you a bird's eye view of your projects without the trappings of complicated dashboards.

Advanced reporting features allow you to generate time tracking reports, change history, and release notes.

Track Anything

Whether your need is bug tracking, project management or customer support, fixx fits into your workflow.

You can track everything from bugs, features, requirements, tasks, and incidents.

You can even get creative with fixx to track ideas or track and audit discussions.


Mobile

We understand that in today's connected world, you want access to your information anywhere and anytime.

fixx has a first-class mobile bug tracking interface geared towards project managers and people on the move.

If you have an iPhone, fixx comes with an enhanced mobile web experience for your phone.

Search & Filtering

fixx features a powerful full-text search system, allowing you to search issues quickly using keywords.

Filtering allows you to specify complex criteria to create custom filters or views that contain only the information you need.

You can even save your filters and access them directly from the dashboard or your mobile device.

What people are saying...

“I've been using fixx as my main issue tracker and task manager for the last few weeks. I manage six active projects with it. One of my favourite features is the fact fixx is browser-based, yet because it runs on my local machine it's lightning fast to use. Downtime is not a concern like it is when using a hosted web-based issue tracker.
The simple interface is a joy to use, especially in contrast with the cluttered interfaces of more established issue trackers like JIRA and BugZilla. fixx is great for individuals and small teams to use due to its simplicity, and the planned features for version 2.0 and beyond look like they'll make fixx a great all-round issue tracker for large teams too.”

John Blackbourn

See what our other customers think....

Easy Migration

Looking to switch from your existing bug tracking system?

fixx can easily import your data from the following systems,

  1. Bugzilla
  2. Mantis
  3. Basecamp

Is your system not on here? Request it...

Simple Administration

You don't need to be a technical wizard to install and run fixx.

fixx can be installed on your desktop, server, or even a spare machine. Our painless installation process will help you get started in under 5 minutes.

We know your time is too precious to spend all day configuring and administering your bug tracking system. fixx has a simplified administration section and uses sensible default configuration to get you going.

Feature highlights

Working with bugs

Intuitive interface for painless bug/issue reporting.

Search

Powerful search engine.

Collaboration

E-mail notifications built into the work-flow, to keep everyone in the team informed.

Client and Public Access

Give clients access to check the status of their issues and post comments or make your bug tracker public.

Intelligent permissions system

Intelligent permissions system allows you to choose user permissions per project.

Filtering

Greatly simplified filtering interface.

Mobile interface

Mobile bug tracking interface for people on the go.

Project Management

Powerful tool for project managers to drive and manage software projects.

Track progress

Roadmap and release notes, help project managers keep a project on track.

Tracking changes

Comprehensive history of all changes made to an issue.

Also in fixx

  1. Attach documents and embed screenshots/images.
  2. Customisable Priorities, Resolutions and Issue Types per project.
  3. Ability to use Twitter for notifications.
  4. Export your issues as CSV, Excel, XML, or PDF.
  5. AJAX enhanced interface for maximum productivity.
  6. Ability to watch issues for changes.
  7. Ability to tag issues with custom tags and search by tags.
  8. Avatars/User photos to provide a personal touch.

 

Who's using fixx?

  1. Web design & Creative agencies.
  2. Freelancers
  3. Technology Start-ups
  4. Game developers
  5. Higher Education
  6. Non-profits