Benefits
Save Time
Get everyone collaborating on one simple to use, central web-based system.
Save Money
Get projects completed quicker and on budget.
Great value
fixx is priced for small and large businesses alike and is great value for money.
Your customers will love it
Customers are first class citizens in fixx and they will love the ease with which they can keep track of their issues.
Improve software quality
Keep defects down to a minimum and deliver quality software.
Deliver great support
Resolve customer issues quickly and efficiently.
Reduce training time
fixx is built with usability and simplicity in mind. Stop worrying about training manuals and complicated training workshops. Get your team to work instantly.
What can you use fixx for?
Bug Tracking and Defect Tracking
fixx allows you to log, manage and track your software defects and issues.
- Painless creation of bugs and defects for both clients and internal users.
- Workflow tuned to optimise tracking and resolving bugs as quickly as possible.
- Open systems and API to integrate into your 3rd party applications.
- Easily migrate from other popular bug tracking systems that do not fit your needs.
Project Management
fixx is not just for software teams. fixx is also geared towards project managers and allows you to streamline project planning and collaboration.
- Ability to track features, improvements and change controls.
- Simplified and sensible permissions scheme to control access to information.
- Roadmap and Release Notes functionality to keep track of and report on project progress.
- Built-in collaboration features that can send out e-mail based notifications and keep people in the loop.
Helpdesk or Technical Support
You don't need to be technical to use fixx. Your helpdesk and technical support needs can be fulfilled by the ticket tracking features of fixx.
- Simple, elegant and intuitive interface for both clients and support agents.
- Web-based to enable 24/7, anywhere access for your support staff.
- Mobile (iPhone) interface for you to respond to issues wherever you are.
- Painless to install and manage. You don't need full-time staff to configure and manage fixx.
