hedgehog lab Bug Tracking, Defect Tracking, and Issue Tracking software for the enterprise.

Frequently Asked Questions about fixx

Interested in purchasing fixx but have questions? Get all the information you need here or e-mail us at support@hedgehoglab.com for sales questions.

General

What will I need to run fixx (system requirements)?

fixx has been developed to run on any operating system supported by Java. fixx comes by default with the embedded HSQLDB database engine but fear not because you can use any Hibernate supported database as your backend.

How many editions of fixx are there? Does it have different features for enterprise users and individual users?

fixx comes in only 1 edition and encompasses all the features required for enterprise or individual users. This means everyone gets the same benefits with the choice to use those features that matter to you most.

I am a freelancer and am entitled to a free Single User license, but will I have to upgrade to a Commercial account to give clients access ?

The free Single User license for fixx includes unlimited client access, which means you can have as many client accounts as you want. However, since clients are restricted only to creating and commenting on issues, you will need to upgrade to a Commercial License if you want clients to use regular functionality.

Can I easily migrate from my existing bug tracker?

fixx can currently import from Mantis or Bugzilla with more import options coming soon.

Purchasing

Can I trial the product before I purchase it?

You can trial fixx by downloading the application package and choosing to install it under a free Single User license.

A Single User license allows you to run all the functionality and features of fixx, except you are limited to only 1 user account.

If you decide to purchase a Commercial license for fixx (and enable more than 1 user account), you can just upgrade your existing installation by purchasing a license. You don't have to re-install the system or lose your data.