
For most of my career, I treated product specs like sacred texts. They were proof I’d done my homework. That I’d thought through every scenario, captured every assumption, and documented every possible outcome. But somewhere along the line I realised that product specs don’t always bring people together. Sometimes they divide them. They’re long, formal,…

As the FinTech sector evolves, the focus has shifted from building impressive tech stacks to creating trust-driven, human-centred experiences that foster long-term user loyalty. While AI remains a valuable enabler, the spotlight among investors and innovators is turning toward sector-specific impact. In areas such as embedded finance, open banking, and seamless payments, the transformation is…