The Lowdown
A specialist retail bank that is proud to empower business owners, property entrepreneurs and family businesses to achieve their ambitions. They have some ambitious future growth plans which are combining tailored customer relationship management with the digitisation of traditional banking products, providing an enhanced range of digitally enabled products and services that serves the blended financial needs of their clients.
The Problem
This client firmly believes in the value of true, human connection and they are well aware that they operate in a digital world. Particularly, technology should be leveraged to enhance and simplify our daily lives, but never at the cost of the meaningful human connections and empathy that arise from person-to-person interactions. It is for this reason that they were looking to utilise the most advanced tools at their disposal, to strengthen those real-life, human connections and offer their customers the very best of both worlds. This included their website experience.
Seeking a web development partner that could help them overcome their current velocity constraints while maintaining their human approach, the Bank embarked on a transformative journey to revamp their online presence. More particularly, their existing website lacked robust support in terms of accessibility, which was a critical concern for the organisation. They sought a partner that would not only address these accessibility issues but also provide them with a powerful platform to unlock their commercial ambitions.
The Solution
By collaborating with our renowned human-centred digital consultancy, this Bank was able to leverage our expertise and cutting-edge solutions necessary to achieve their objectives. The agency’s deep understanding of the financial sector and commitment to accessibility standards ensured that the Bank’s new website would cater to the diverse needs of their customers.
We implemented a leading edge dynamic React codebase that embraces a headless CMS approach using Contentful. Utilising a component-based design and build methodology, we ensured that pages and the content hierarchy are fully defined in the Contentful CMS. This delivers unparalleled availability and performance figures, while future-proofing the Bank’s digital presence and accelerating their ambitious growth plans.
The Product
The redesigned and redeveloped website has become a transformative tool in driving their commercial success to new heights.
With a user-friendly interface, enhanced functionality, and seamless integration with their business operations, the new platform has enabled the Bank to achieve their digital goals and better serve their valued clients.
