Tag: Travel
hedgehog lab Roundtable: The Future of Transport & Mobility
Last week‚ we hosted a discussion about the future of transport and mobility across the globe‚ dissecting the ways that data collection‚ analysis and sharing will re-imagine the ways that we approach travel. Together‚ the technology professionals redefining the space‚ the decision-makers at the helm of some of the world’s most prominent travel businesses and…
How Technology Will Help in the Recovery of the Hospitality Sector
This guest post by Paul Whiting is part of our series exploring key sector challenges and technology solutions during and after the COVID-19 pandemic. Paul is a multi-awarding-winning campaign marketer who has spent over a decade promoting some of the most well-loved brands in the leisure‚ hospitality and tourism sector. With deep expertise in blending together digital and traditional channels‚ Paul has helped…
Rail Innovation and Disrupting Mobility: Interview with Richard Rowson
With talk of HS2 developments‚ innovation in rail travel is at the forefront of everybody’s minds. Nobody knows this better than Richard Rowson‚ transport technology consultant and co-founder of YoRIC – The York Rail Innovation Community. With 25 years’ experience in transport technology‚ including a product development director role at Trainline.com‚ Richard says he co-founded YoRIC…
The 3 technologies that will change travel
The travel industry is no stranger to disruption. Though only founded in 2007‚ airbnb is listed as the world’s second largest lodging company. It’s a statistic made even more impressive by the fact that the company had no office outside of the United States until 2011. A significant year in the sector‚ 2011 would also see…
Focus on the customer‚ not your competitor
Which area of travel experiences should organisations within the sector focus on improving? It may come as little surprise‚ but there is no easy answer. A simple explanation for this lies in the diversity of the organisations operating in the industry. The vision of an airline like Ryanair will always differ dramatically to that of those in…
How mobile has led the evolution of customer service in air travel?
Air travel is generally considered a pampered way of traveling for customers. Providing Premier experience‚ such as well-maintained seating areas in airports‚ the beaming smile of the air hostess greeting you at the flight door and food served at your seat‚ has been the USP of this mode of travel. In fact‚ the level of…
Making travel easier for our seniors using mobile technology
Travel has always been a tiring task for seniors. To their credit‚ travel providers have been at the forefront of innovation‚ constantly making changes to enhance and improve the travelling experience for older customers. Now is the perfect time to rethink travel for seniors‚ to provide them with the best possible experience. Why? Because we…
What your daily commute will look like in 2030
Transport as we know it is changing and our cities are going to have to adapt to survive. But what impact are all these exciting technological innovations going to have on the humble daily commute? Our US Managing Director‚ Patrick Richardson‚ takes a look. Think your daily commute is bad? Spare a thought for workers…
The Evolution of In-Flight Entertainment Systems
Once upon a time‚ the only form of entertainment a passenger could enjoy during a flight was looking out the window‚ reading‚ or talking to fellow passengers. Organised passengers may have even brought a deck of cards. As air travel became increasingly popular‚ airlines began exploring ways to keep passengers engaged. In 1921‚ the first…
From smart parking to delay prediction: how technology is shaping the way we travel
We’re experiencing unprecedented growth in the travel industry. The global number of annual flights has almost doubled in just five years. We now take 70 million flights compared to 37 million in 2014. Quite apart from the environmental concerns‚ we’re facing new challenges to keep up with this demand. That’s why the travel and tourism sector is arguably…
