{"id":5456,"date":"2021-03-18T00:00:00","date_gmt":"2021-03-18T00:00:00","guid":{"rendered":"https:\/\/hedgehoglab.com\/improving-logistics-and-supply-chain-performance-with-mobile-and-web-applications\/"},"modified":"2023-11-06T09:54:30","modified_gmt":"2023-11-06T08:54:30","slug":"improving-logistics-and-supply-chain-performance-with-mobile-and-web-applications","status":"publish","type":"post","link":"https:\/\/hedgehoglab.com\/improving-logistics-and-supply-chain-performance-with-mobile-and-web-applications\/","title":{"rendered":"Improving logistics and supply chain performance with mobile and web applications"},"content":{"rendered":"\n
The Covid-19 pandemic changed the way consumers behave. Lockdowns that kept us at home for months meant a huge increase in the use of digital services and a reliance on logistics and supply chain companies to deliver goods directly to our doors. One in ten consumers across Europe<\/u><\/a> (almost 30% in the UK) now buy food online and January 2021 saw the highest ever proportion of online retail sales<\/u><\/a> (35.2%) in the UK on record. <\/p>\n\n\n\n As lockdowns ease\u201a consumers are expected to return to shops but\u201a with 54% of people globally nervous about resuming normal activity after the pandemic<\/u><\/a>\u201a demand for reliable online and delivery services will remain high. <\/p>\n\n\n\n This is a great time for logistics and supply chain businesses to invest in their digital infrastructure so they can retain and grow the new customers earned during 2020.<\/p>\n\n\n\n At hedgehog lab\u201a we\u2019re passionate about using technology to solve business challenges so we asked our expert team in mobile and web app development for their tips on how digital technology can help the logistics and supply chain sector excel in a post-Covid world. <\/p>\n\n\n\n Use digital products to connect your supply chain so orders and supplies can be handled online. Mobile and web apps that manage the end-to-end ordering process improve communication and efficiency throughout the supply chain. <\/p>\n\n\n\n Here\u2019s a success story:<\/p>\n\n\n\n Online delivery company Deliveroo<\/a> asked us to use our expertise in mobile and web app development to create a digital product to connect its 50\u201a000 restaurants with suppliers across 13 markets. <\/p>\n\n\n\n We created Sourced<\/a>\u201a a digital restaurant ingredient sourcing platform that enables users to track their supplies and orders through a web-based admin panel and communicate with suppliers through chat\u201a making it easier and quicker to respond to queries. It was launched on iOS\u201a Android and web and provided an end-to-end ordering platform that connected Deliveroo<\/a>\u2019s extensive global supply chain. <\/p>\n\n\n\n Map out every step of the product and customer journey and develop digital products to manage them. By understanding each stage of the process\u201a you can find solutions to pain points and customer needs that make services run as smoothly and efficiently as possible. <\/p>\n\n\n\n Here\u2019s an example: <\/p>\n\n\n\n1. Make it easy for your supply chain to connect<\/h3>\n\n\n\n
2. Understand your processes<\/h3>\n\n\n\n