Hedgehog Lab Ltd. (including Hedgehog Lab Inc.) has defined and documented a policy for commitment to Quality. This policy is appropriate to our context and supports our strategic direction which is to achieve, maintain and enhance our reputation of being a renowned and respected global leader of digital design and build.
It is the policy of our organisation to perform the above to the requisite standard consistently and economically to the satisfaction of our customers.
The Company has ensured that employees at all levels are aware of and understand this policy and are encouraged to implement and maintain it as a matter of routine. This has been achieved through use of the documented Quality System and display of the policy within the company’s premises.
By planning training programmes, we will ensure that, through continual improvement of the Quality Management System and Work Processes and by enlisting the knowledge, skills and efforts of all employees, the Quality System will promote retention of organisational knowledge.
Hedgehog Lab will establish and revise as applicable, measurable quality objectives which will be communicated to all personnel as appropriate.
We are committed to compliance to all customer, legal, statutory and regulatory requirements applicable to our services and products, including the requirements of ISO 9001:2015.
Whilst always mindful of changing needs and requirements of both the Company and our Customers, this policy will be reviewed by senior management for ongoing suitability at the Management Review and will consider the context of the business and the needs and expectations of all interested parties.