Service
User Experience Design
Helping global brands discover, design, build and scale digital products.
Celebrating nearly two decades of Design at hedgehog lab.
Since our foundation, our design team has been crafting innovative products and services across energy, insurance, utilities, financial services, and government sectors. We’ve seen first-hand what it takes to build the best digital experiences and honed our user experience (UX) design practice based on what we’ve learned tackling the most complex challenges.
What we do
Discover
Our discovery process
sets a strong foundation for achieving your goals through robust user research and exploration of your product environment.
Design
Taking our understanding of your business, your users, and environment we craft impactful experiences that solve real problems for you and your users.
Build
Our design team adopts a lean approach to in-build UX and UI support, providing continuous design assurance and user testing.
Scale
Taking a proactive and collaborative approach, we become an extension of your team when scaling solutions post-launch – ensuring delivery of impact and ROI.
At hedgehog, we meet you wherever you are in your development journey. From discovery, design, development, and beyond, we are trusted by clients worldwide to create solutions and implement technologies that outperform the competition.
What we deliver
Strategy & Innovation
Sometimes it’s hard to know where to focus. We’ll work with you to build shared understanding and clarity – creating a tailored engagement that aligns with your strategic and product goals.
Our team will get to know you through collaborative workshops and targeted investigations. With these insights, we’ll build a picture of your specific business challenges, then craft a strategic plan to tackle them.
Discovery & User Research
The best digital products all have one thing in common – they elegantly solve a specific user problem.
Discovery is all about overcoming uncertainty through achieving a deep understanding of your target users, defining how your product fits into their lives, and ensuring you’re solving the right problems, in the right way.
Experience & Interaction Design
Users expect premium experiences – great design is non-negotiable. Our award-winning designers deliver on this, every time.
Through iterative design and user testing, our team turn strategy into reality. Applying a user-centred approach to drive real innovation in your customer experience and acting as a catalyst for change for your business.
Design-in-Delivery
We’re proud to be independently ranked as the world’s best mobile app developer (Clutch).
Working alongside some of the best technical and product talent in the business, we deliver award-winning design experiences and intelligent technical solutions.
UX Audits
Unlock the full potential of your customer experience through an expert UX audit – identifying hidden opportunities for improvement and enhanced user satisfaction.
Our UX experts combine user testing with industry best practices to pinpoint usability issues, identify pain points, and provide actionable insights for enhancing your existing product or service.
UXaaS &
Retained Teams
Tailored specifically to your needs, our UX-as-a-Service and retained team engagement model offers a comprehensive suite of services, including UI design, user research, UX strategy, and in-house capability development.
This proactive and flexible approach enables you to respond to opportunities and challenges as they arise when scaling your product, ensuring it not only meets but continually exceeds user expectations.
Let’s take the next step
If you’d like to see how our UX team can help to solve your most complex problems, you’ve come to the right place. We solve challenges like these every day through a combination of consultancy, discovery, design and development.
Let us help you create the product your competitor wishes they’d made first.
