The Digital Challenges Frequently Asked Questions


23rd March 2023


20 min


Antony Towle

We have created an article to cover some of the questions we are frequently asked when working with both new‚ and existing clients. We hope you find it interesting‚ and useful reading.

What to do When Your CTO Leaves

The departure of a Chief Technology Officer (CTO) can be a significant event for a company‚ especially if the person held the role for an extended period. The loss of a CTO can disrupt operations‚ impact morale‚ and leave a void in technical leadership. However‚ with proper planning and action‚ companies can manage this transition effectively and move forward. Here are some steps to consider when your CTO leaves:

  • Assess the situation: The first step is to assess the reason for the departure and understand the impact it will have on the company. Consider the projects that the CTO was involved in and determine which ones are critical and need immediate attention.
  • Communicate with employees: It is essential to keep employees informed about the departure and the steps being taken to manage the situation. Be transparent about the reasons for the departure and assure employees that the company will continue to operate as usual.
  • Identify interim solutions: If possible‚ identify an interim solution to fill the CTO role‚ such as promoting a senior technical manager or hiring a consultant. This can help maintain continuity in technical leadership and provide time to find a permanent replacement.
  • Review and prioritise projects: Review all projects that the CTO was involved in and prioritise them based on their importance and deadline. Assign project ownership to other team members and ensure that everyone understands their roles and responsibilities.
  • Start the search for a permanent replacement: Begin the search for a permanent CTO replacement as soon as possible. This could involve internal promotions‚ external hiring‚ or a combination of both. Consider the company’s technical needs‚ culture‚ and growth goals when selecting a new CTO.
  • Continuously evaluate progress: Regularly evaluate progress during the transition period to ensure that everything is running smoothly and the company is on track to meet its goals. Make changes as necessary to keep operations running smoothly and maintain employee morale. 

In conclusion‚ the departure of a CTO can be a significant event‚ but with proper planning and action‚ companies can manage the transition effectively and move forward.

By communicating with employees‚ identifying interim solutions‚ reviewing‚ and prioritising projects‚ starting the search for a permanent replacement‚ and continuously evaluating progress‚ companies can ensure a smooth transition and continue to achieve success.

How do you Benchmark Project Success?

Benchmarking project success is the process of evaluating the performance of a project against established standards or expectations. It helps project managers to determine whether the project is on track‚ and if not‚ what adjustments can be made to get it back on track. Here are some steps to help you benchmark the success of your project:

  • Define the project objectives: Start by establishing clear and measurable project objectives. This will serve as a reference point for determining the success of the project.
  • Determine the benchmarking criteria: Identify the key factors that will be used to evaluate the project’s performance. These criteria could include budget‚ timeline‚ quality‚ scope‚ and customer satisfaction.
  • Collect data: Gather data on the project’s performance in relation to the benchmarking criteria. This data can come from a variety of sources‚ such as project status reports‚ customer feedback‚ and performance metrics.
  • Compare performance to benchmarks: Compare the project’s performance to the benchmarking criteria to determine if it is meeting the established standards. If the project is not meeting expectations‚ determine the root cause and take corrective action.
  • Continuous monitoring: Regularly monitor the project’s performance to ensure that it remains on track. This will help you identify any issues early on and adjust before they become bigger problems.
  • Adjust benchmarks as needed: Over time‚ benchmarks may need to be adjusted to reflect changes in the project or the environment. Regularly review and update benchmarks to ensure that they remain relevant and meaningful.

By using these steps‚ you can effectively benchmark the success of your project and adjust as needed to ensure that it stays on track.

Regular benchmarking can help you identify areas for improvement and ensure that your project delivers the desired results.

What are the Differences Between an Integrated Software Development Team versus an Independent Software Development Team

Integrated software development teams and independent software development teams are two approaches to software development that differ in their structure and organisation.

Integrated software development teams typically work within a larger organisation‚ such as an enterprise corporation or public sector‚ and are part of a larger department that oversees multiple projects. These teams often have a clear chain of command and may have access to a wide range of resources‚ including specialised skills and technology. The members of an integrated team typically work closely together on a daily basis‚ and there is often a high degree of collaboration and interdependence between team members.

In contrast‚ independent software development teams are typically smaller‚ self-contained groups that operate outside of a larger organisation. They may be comprised of freelancers‚ contractors‚ or small businesses that work on software development projects on a project-by-project basis. These teams may have more flexibility in terms of their structure and working methods‚ but they may also have limited resources and may need to rely more heavily on outsourcing and collaboration with other teams to complete their projects.

There are advantages and disadvantages to each approach to software development. Integrated teams benefit from the resources and stability of a larger organisation‚ as well as the opportunity to work closely with other departments and teams. However‚ they may also be subject to bureaucratic constraints and may have limited freedom to explore new ideas and approaches. Independent teams‚ on the other hand‚ benefit from greater flexibility and the ability to tailor their approach to individual projects‚ but they may also face greater risks and uncertainties‚ as well as limited access to resources.

Ultimately‚ the choice between an integrated or independent software development team will depend on the specific needs and goals of a project or organisation. Both approaches have their benefits and drawbacks‚ and the best choice will depend on factors such as the size and complexity of a project‚ the resources available‚ and the goals and objectives of the project.

What is The Definition of an MVP

MVP stands for Minimum Viable Product‚ a term used in the world of product development to describe a stripped-down version of a product that is developed with the minimum set of features required to satisfy early adopters. The main idea behind an MVP is to validate the concept of a product and collect feedback from users before investing a large amount of time and resources into its development.

An MVP is typically used as a tool for product-market fit‚ as it allows a company to test their product with a small group of customers and gather data to determine whether it is worth further investment. This process is essential for start-ups and small businesses‚ as it helps them to avoid wasting resources on a product that may not sell.

An MVP can take many forms‚ including a simple landing page‚ a physical prototype‚ or a fully functional software application. The key is to create a product that is good enough to demonstrate its value proposition to potential customers. The MVP should have just enough features to solve the problem it was designed for and provide a clear understanding of the product’s functionality. 

In conclusion‚ an MVP is an essential tool for product development. It helps start-ups and small businesses to validate their product concept and gather feedback from customers‚ which in turn enables them to make informed decisions about their product’s future development. By creating an MVP‚ companies can ensure that they are investing their resources in the right product‚ and ultimately increase their chances of success.

What are the Benefits of Creating an MVP?

Minimum Viable Product (MVP) is a concept in product development that focuses on building a simplified version of a product with just enough features to satisfy early adopters and provide valuable insights for further development. This approach allows companies to test their product idea and gather feedback from real customers before investing significant resources into a full-fledged product.

Here are some of the benefits of creating an MVP:

  • Saves time and money: By launching an MVP‚ companies can validate their product idea and gather feedback without having to invest significant resources into product development. This allows companies to make informed decisions about which features to prioritise‚ reducing the risk of wasting time and money on features that are not valued by customers.
  • Early validation: Launching an MVP helps companies validate their product idea early on and gather feedback from real customers. This allows companies to make informed decisions about which features to prioritise and how to improve their product.
  • Faster market entry: By launching an MVP‚ companies can enter the market faster and start generating revenue sooner. This allows companies to establish a foothold in the market and start building brand recognition.
  • Flexibility: An MVP allows companies to be flexible and adapt to changing market conditions and customer feedback. Companies can quickly iterate and improve their product based on customer feedback‚ which helps to increase customer satisfaction and loyalty.
  • Valuable data: Launching an MVP provides valuable data and insights into customer behaviour and preferences‚ which can be used to inform future product development decisions.

In conclusion‚ creating an MVP is a cost-effective and efficient way for companies to validate their product idea‚ gather valuable feedback‚ and enter the market faster. By launching an MVP‚ companies can make informed decisions‚ reduce risk‚ and increase their chances of success.

How to Balance Velocity Against Business Ambition

Balancing velocity against business ambition is a crucial aspect of managing a company’s growth and success. On one hand‚ velocity refers to the speed at which a company is able to move and make progress towards its goals. On the other hand‚ business ambition refers to the company’s long-term vision and the level of success it aspires to achieve. Striking the right balance between these two factors is essential to ensure that a company remains focused‚ agile‚ and sustainable over the long-term.

Here are some tips on how to balance velocity against business ambition:
  • Set clear goals: Establishing clear and measurable goals for your company will help you prioritise your efforts and make informed decisions about how to allocate your resources. This will also ensure that everyone in the company is working towards a common vision and understands the level of success that you are aiming for.
  • Focus on the critical path: To achieve your goals as quickly as possible‚ it is essential to focus on the critical path – the set of activities that are essential for success. This will allow you to prioritise your efforts and maximise your velocity.
  • Monitor progress: Regularly monitoring your progress will help you identify any obstacles or challenges that may be slowing down your progress. This information can then be used to make adjustments to your approach‚ so that you can continue to make progress towards your goals.
  • Foster a culture of innovation: Encouraging innovation and experimentation within your company will help you maintain your velocity and keep up with changing market conditions. This will also ensure that you remain ahead of the curve and are able to take advantage of new opportunities as they arise.
  • Make use of technology: Utilising technology and automation can help you streamline processes‚ increase efficiency‚ and reduce costs. This will free up resources that can be used to pursue new opportunities and drive your business forward.

In conclusion‚ balancing velocity against business ambition is essential for ensuring that a company remains focused‚ agile‚ and sustainable over the long-term. By setting clear goals‚ focusing on the critical path‚ monitoring progress‚ fostering a culture of innovation‚ and making use of technology‚ you can strike the right balance between speed and ambition and ensure that your company continues to grow and succeed.

Is WordPress Always the Wrong Call?

WordPress is one of the most popular and widely used content management systems (CMS) in the world‚ powering over 40% of all websites on the internet. It’s an open-source platform that offers a user-friendly interface‚ flexible themes‚ and a vast library of plugins to extend its functionality. However‚ many experts argue that WordPress is not always the right choice for every website.

For example‚ if you’re building a website that requires custom features and functions‚ WordPress may not be the best option. Customising a WordPress site can be challenging‚ and it may require you to hire a developer or learn to code. While there are plugins available to extend WordPress’s capabilities‚ they can sometimes slow down your website’s loading speed‚ which can negatively impact your user experience and search engine optimisation.

Another factor to consider is security. WordPress is a popular target for hackers and cybercriminals‚ and vulnerabilities in the platform or its plugins can put your website at risk. While there are measures you can take to improve your site’s security‚ such as keeping your WordPress software and plugins up to date‚ these steps can be time-consuming and may not be enough to protect your site.

In some cases‚ WordPress’s scalability can also be an issue. As your website grows and attracts more traffic‚ you may need to upgrade your hosting plan‚ add more plugins‚ or even switch to a different platform. While WordPress is capable of handling a high volume of traffic‚ it may not be the most cost-effective or efficient solution for larger sites.

In conclusion‚ while WordPress is a great option for many websites‚ it’s not always the right choice. When deciding whether to use WordPress or another platform‚ it’s essential to consider your website’s specific needs and requirements‚ including custom features‚ security‚ scalability‚ and cost. If you’re not sure whether WordPress is the right platform for your website‚ it may be best to consult our team and we can discuss the best options for you.

What a Good Handover Process Looks Like From one Agency to a New Agency

A handover process is an important step in transferring ownership of a project or task from one agency to another. The goal of the handover process is to ensure a seamless transition of responsibility‚ with minimal disruption to the progress of the project. A good handover process should include the following steps:

  • Preparation: Before the handover takes place‚ the outgoing agency should prepare a comprehensive handover document. This document should contain all relevant information about the project or task‚ including its history‚ current status‚ and future goals. The document should also include a list of all stakeholders‚ a detailed explanation of the process‚ and any resources required.
  • Communication: Effective communication is key to a successful handover process. Both the outgoing and incoming agencies should communicate regularly to ensure a smooth transition. The outgoing agency should provide regular updates on the progress of the project and share any challenges or issues they foresee. The incoming agency should also have the opportunity to ask questions and clarify any concerns they may have.
  • Transfer of Resources: The outgoing agency should ensure that all relevant resources and assets are transferred to the incoming agency. This could include files‚ software‚ equipment‚ and access to systems and data. The outgoing agency should also provide training and support to the incoming agency to ensure they are equipped to carry out the task.
  • Documentation: It’s important that all documentation related to the project is up-to-date and accessible to the incoming agency. This includes contracts‚ agreements‚ and any other relevant documentation. The outgoing agency should also provide a clear and concise explanation of any processes and procedures in place.
  • Final Review: Before the handover is complete ensure the team objectively reviews the project to ensure both critical and non-critical components are included. 
What Is The Value Of Running A Small Website Development Workshop

Running a small website development workshop can be a valuable experience for many individuals and organisations. In today’s digital age‚ having a strong online presence is critical for businesses‚ individuals‚ and non-profit organisations to reach a wider audience and achieve their goals. A small website development workshop can help individuals and organisations build and improve their website‚ providing them with the necessary skills and knowledge to effectively reach their target audience.

One of the biggest benefits of running a small website development workshop is that it allows individuals and organisations to gain hands-on experience in website development. Participants can learn how to design‚ build‚ and maintain a website‚ which can be a valuable skill in today’s job market. The hands-on experience that participants receive during the workshop can also help them to gain a better understanding of website development‚ making them more confident and capable in their future website development endeavours.

Another benefit of running a small website development workshop is that it provides participants with the opportunity to network and collaborate with others in the field. Participants can share their experiences‚ ideas‚ and knowledge‚ helping to build a supportive community of individuals and organisations working towards the same goal.

Additionally‚ running a small website development workshop can also be an excellent opportunity for organisations to build their brand and reputation. By providing valuable training and support to individuals and organisations‚ organisations can demonstrate their commitment to helping others achieve their goals and improve their online presence. This can help to build trust and establish the organisation as a leader in the field.

In conclusion‚ running a small website development workshop can provide many benefits to individuals and organisations. Participants can gain hands-on experience‚ network and collaborate with others‚ and build their skills and knowledge. Organisations can also use the workshop as an opportunity to build their brand and reputation‚ demonstrating their commitment to helping others achieve their goals. Whether you are a business owner‚ individual‚ or non-profit organisation‚ a small website development workshop can be a valuable investment in your future success. 

Why You Should Own The Code‚ Why You Should Never Rely On The Agency To Hold The IP For The Code

As technology becomes increasingly integrated into every aspect of our lives‚ software and web development are more critical than ever. Companies and individuals alike rely on websites‚ apps‚ and other digital products to drive their businesses‚ build their brands‚ and connect with customers. Given the critical role that code plays in the modern world‚ it is essential that you own the rights to the code behind your digital products.

The primary reason for this is simple: control. When you own the code‚ you have the power to make changes‚ add new features‚ and optimise your product as you see fit. You are not reliant on an outside agency to make updates or perform maintenance‚ which can be slow‚ expensive‚ and sometimes ineffective. When you own the code‚ you have full control over the future of your digital product and can ensure that it remains up-to-date‚ user-friendly‚ and in line with your business goals.

Another reason to own the code is to protect your intellectual property. When you work with an outside agency‚ they typically retain the rights to the code they write. This means that they can reuse the code for other clients‚ sell it‚ or even compete with you using the same code. When you own the code‚ you have the legal right to control how it is used and can protect your intellectual property from infringement.

Finally‚ owning the code also means that you have the flexibility to work with different agencies or development teams in the future. When you own the code‚ you are not tied to a single agency‚ which can be a significant advantage if you decide to switch to a different provider in the future or if you want to bring development in-house. 

In conclusion‚ owning the code is crucial for any company or individual that relies on digital products to drive their business or build their brand. It gives you control over your digital product‚ protects your intellectual property‚ and provides you with flexibility in the future. Relying on an outside agency to hold the IP for the code is not recommended‚ as it can limit your options and potentially put your business at risk. 

The Best Way To Select To Your Next App Development Team

Selecting the right app development team is a crucial step in ensuring the success of your mobile app. With so many options available‚ it can be overwhelming to choose the right team for your project. However‚ by following some key considerations‚ you can select the best development team to bring your app idea to life.

  • Look for experience and expertise: It’s important to choose a team that has experience in developing apps similar to yours. This will give you a better idea of their technical capabilities and how they can handle the challenges that come with app development. Additionally‚ look for a team that has a solid portfolio and can demonstrate their expertise in the latest technologies and platforms.
  • Consider the team size and structure: The size of the development team can impact the quality and speed of the app development process. A larger team may have more resources to tackle complex projects‚ but may also result in slower decision-making and communication. On the other hand‚ a smaller team may be more nimble and efficient‚ but may struggle with larger and more complex projects. Consider the size of your project and the team structure to determine what works best for you.
  • Evaluate their communication and project management skills: Good communication and project management skills are essential for a successful app development process. The development team should be able to understand your requirements and provide regular updates on the progress of the project. They should also be able to handle any changes or modifications to the project in a timely and effective manner.
  • Consider the cost: App development can be a costly process‚ so it’s important to consider the cost when selecting your team. While it’s tempting to choose the cheapest option‚ it’s important to keep in mind that the quality of the work may suffer. On the other hand‚ choosing the most expensive option doesn’t guarantee success either. Consider the cost and the quality of the work to determine the best value for your money.
  • Look for a team that values collaboration: Collaboration is key to the success of any app development project. The development team should work closely with you to ensure that the end product meets your expectations. Look for a team that values open and transparent communication‚ and is open to suggestions and feedback.

In conclusion‚ selecting the right app development team is a critical decision that can make or break your mobile app project. By considering the experience‚ expertise‚ team size and structure‚ communication and project management skills‚ cost‚ and collaboration‚ you can choose the best team for your project and ensure its success.